Glossary
The following glossary is for your reference. We've included terms you will encounter as you set up and use Direct Access®. A comprehensive glossary of financial planning terms is available online in the Information Center channel.

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Data	The digital form of numbers and text used by a computer to do its work. return to menu
Default	An assumption that the computer makes to perform a certain action unless you specify differently. return to menu
Device	Any type of equipment, like a printer or modem, that can send or receive data. return to menu
Dialog box	A window that pops up in a program that asks the user for information. return to menu
Directory	A way of organizing files. return to menu
Diskette	See Floppy Disk. return to menu
DOS	Disk Operating System. This is a system that tells a personal computer how to work. return to menu
Download	To transfer files through a modem from one computer to another. return to menu
DTR	Data Terminal Ready, a signal used by a computer to tell its modem that it is ready to start receiving information. return to menu
Electronic Messages	Messages you send or receive from Citibank through Direct Access. Electronic messages sent through Direct Access are specific and encrypted, and can only be sent to Citibank. You cannot send or receive other forms of electronic communication through Direct Access. return to menu
E-mail	Electronic mail. Messages that you send through your computer, usually over the Internet. These messages are not secure or encrypted. return to menu
Encryption	A code that protects data as it travels between computers on the Internet. When you send or receive information from Citibank, Direct Access protects the data with a code that only Citibank's computer or your computer can decipher. The standard version of most browsers uses 40-bit encryption. However, to use Direct Access Citibank requires you to use a browser with the highest level of encryption presently available - 128 bits. The higher bit the encryption is, the more secure the data is. Citibank requires you to use this level of encryption so that the data you send and receive is as secure as possible. return to menu
Extension	A suffix of up to three characters that can be added to a file name to identify the contents of the file more precisely. An example is .QIF, which identifies a Quicken Interchange Format file. return to menu
FAQ	Frequently Asked Questions. Many sites on the Internet have an area dedicated to answering commonly-asked questions. These sections are intended to help new users get quick answers to questions they may have. return to menu
File	A named collection of information stored on a disk, usually data or a program. return to menu
Floppy disk	Also called disk or diskette, a magnetically coated disk used to store information for a computer. return to menu
Guest	One of the profiles you can choose when you start Direct Access. Choose this profile when you are signing into Direct Access through a computer that you normally do not use and you do not anticipate using often. return to menu
Handshake	The exchange of signals between two connected computers, indicating that data transmission can safely take place. return to menu
Hard Drive	A computer's internal drive where programs, files and data are saved. return to menu
Hayes Compatible	A modem that operates in the same manner as the Hayes® name brand modem. return to menu
Home Page	A World Wide Web page that usually functions as the "Welcome" page of a Web site often providing numerous links to other Web pages at that site. All Web pages have their own unique address. The address (URL) for the Citibank Home Page is: "http://www.citibank.com". The address for the Direct Access Home Page is: "http//:www.citibank.com/us". return to menu
Hyperlink/ Hypertext	A word, phrase or graphic on the Internet that is connected to additional text and graphics. When you click on the word or graphic, the additional information appears on your screen. Words that are hyperlinked may be underlined or in a different color than the rest of the text. return to menu
Icon	A symbol or picture on the computer screen used to represent a command or hyperlink. Select an icon by clicking on it using the mouse. return to menu
Import	To load a file created by another program. return to menu
Install	Load a program on the computer's hard drive. return to menu
Interface	The connection between the computer and the user, e.g. keyboard or monitor. return to menu
Internet	A global network of computers that can connect and communicate with each other through modems. The Internet is one large network made up of smaller networks and personal computers that are logged on at any given time. Although the Internet and the World Wide Web are sometimes used interchangeably, the Internet actually encompasses more than the Web. return to menu
Internet Service Provider	Also called an ISP. A company that provides access to the Internet in addition to its own proprietary content and services. Some common ISPs are IBM, and MCI. return to menu